The Refund Policy of www.searchlawfirms.com describes how the users who have made payment for a Premium Listing can claim a refund and the timeframe within which such claims will be processed.
The users can claim refund in the following circumstances, in the manner and in the proportion provided below:
The users can claim refund in the following circumstances, in the manner and in the proportion provided below:
Permanent or Partial Disruption of Services
- In case of permanent disruption of services or partial disruption of services for a continuous period of more than 15 days, whereby the premium listing of the user is not displayed, the user shall be eligible to claim a refund of amount proportionate to the unused period of listing.
- Such proportionate amount shall be calculated on net amount received after deducting the taxes paid by the website.
- The user shall make a claim in writing addressed to the support@searchlawfirms.com within a period of 30 days from the date when a claim arises.
Rejection of Listing by the Editorial Board
- In case the Listing is found to be in violation of the Editorial Policy and is suspended or deleted, no refund shall be admissible.
- However, the user shall be accorded an opportunity to edit and bring the listing in conformity with the said Editorial Policy & Guidelines, after which no further opportunity or claim shall be admissible
Timeframe for Refund
- All eligible claims for refunds will be processed and settled within 2 (two) working days from the time of receipt of such claim.
- In every eligible claim for refund, the refund amount or refund order shall be issued to the payment gateway within 3 (three) working days.